You'll automatically become a member and earn points on your first purchase online, or in-store if you provide your email or phone number at point of sale.

If you'd like to sign-up before your first purchase to earn bonus points first, see next question.

You can manage your Milu VIP membership via your Milu Online account. From here you can:

• View point balance
• Redeem your exclusive rewards
• Refer friends & family
• Earn bonus points
• ... and more.

Signed-up in-store? Simply create a Milu Online account using the same email address or phone number you provided in-store.

The same applies if you purchased online but didn't create a Milu Online account when prompted.

Yes! You can spend your points on rewards online via your Milu Online account, or in-store by presenting your physical Milu VIP card or telling our staff your email address.

Yes, Milu VIP Points are valid for 6 months from the day they were earned. But don't worry, you'll be notified in advance and can simply spend the points on a reward of your choice. Rewards are then valid for 365 days.

Apart from making a purchase, there are several other ways to earn VIP points, including following Milu on social media, referring friends, completing your VIP Profile and more. Open the Milu VIP widget to see all ways to earn.